Legal

Privacy Policy

Last updated: 2026-03-12. This policy explains how Cadenio processes personal data in line with GDPR and LGPD.

1. Scope

This policy covers data collected on our marketing site (including forms), in commercial interactions, and in the Cadenio application.

2. Data we collect

  • Identity and contact: name, work email, company.
  • Account data: organization, profile, preferences, and authenticated sessions.
  • Operational data: runs, comments, activity trails, and uploaded files in the product.
  • Functional cookies: locale and market for localized experience.
  • Anonymous visit measurement (without analytics cookies) for essential website statistics.
  • Analytics cookies: enabled only with explicit consent.

3. Purposes and lawful bases

  • Contract performance: provide product access, authenticate sessions, and operate workflows.
  • Legitimate interest: platform security, fraud prevention, operational improvements, and essential anonymous audience measurement.
  • Consent: analytics cookies, additional analytics signals, and commercial communications, when applicable.

4. Data subject rights

You may request access, correction, export, objection, and deletion of personal data, and you may withdraw consent where consent is the legal basis.

5. Retention and deletion

We keep data only for the period required to meet contractual, legal, and security obligations. When possible, we apply secure deletion or anonymization.

6. International transfers

Where international personal data transfers occur, we apply contractual and technical safeguards aligned with GDPR and LGPD.

7. Security

We implement technical and organizational controls, including tenant isolation, access controls, and audit trails.

8. Policy updates

We may update this policy to reflect legal, technical, or operational changes. The last updated date indicates the current version.

9. Contact

For data subject rights, deletion, correction, or other privacy requests, submit a request using the dedicated contact form.

Open privacy request